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From 22 April to early May 2025, Central Highlands Regional Council is undertaking its biennial Community Satisfaction Survey to measure residents' satisfaction with local government services and facilities.
The survey will be conducted via phone by Brisbane-based independent market research consultant Taverner. Phone calls will continue until 400 responses are received. Participants are randomly selected, with a demographic spread across age, gender and location to ensure results are representative of the region.
Residents who do not receive a phone call can still participate via council’s engagement platform Have Your Say, Central Highlands.
The survey findings will help council continue to provide high quality services, infrastructure and facilities across the region.
The report of the survey findings and key highlights will be published on council’s website in August 2025.
For enquiries about this consultation, please contact Coordinator Arts and Engagement on 1300 242 686.
From 22 April to early May 2025, Central Highlands Regional Council is undertaking its biennial Community Satisfaction Survey to measure residents' satisfaction with local government services and facilities.
The survey will be conducted via phone by Brisbane-based independent market research consultant Taverner. Phone calls will continue until 400 responses are received. Participants are randomly selected, with a demographic spread across age, gender and location to ensure results are representative of the region.
Residents who do not receive a phone call can still participate via council’s engagement platform Have Your Say, Central Highlands.
The survey findings will help council continue to provide high quality services, infrastructure and facilities across the region.
The report of the survey findings and key highlights will be published on council’s website in August 2025.
For enquiries about this consultation, please contact Coordinator Arts and Engagement on 1300 242 686.
Page last updated: 22 Apr 2025, 08:15 AM
Lifecycle
Open
2025 Community Satisfaction Survey is currently at this stage
If you would like to share your thoughts and have not received a phone call, you can complete the survey through have your say or by paper version, available at libraries and customer service locations. The survey can be printed from the link below.
Under Review
this is an upcoming stage for 2025 Community Satisfaction Survey
Contributions to this consultation are closed for evaluation and review.
Final report
this is an upcoming stage for 2025 Community Satisfaction Survey
A report containing the survey results will be shared on council’s website in August 2025.
