Community Consultations 2019

Frequently Asked Questions

What is the community consultation process?

Community consultations are held throughout the Central Highlands each year. These engagements are hosted by the Mayor, councillors and council staff. They are an opportunity for residents to ask questions or raise concerns, and receive updates on projects in their area. We advertise these opportunities on our website and Facebook page. We encourage you to get involved and attend your local community consultation.

Why is there an online consultation process?

The feedback submitted on the Have Your Say, Central Highlands website in the weeks leading up to the planned engagements ensures the process is inclusive and enables the Mayor, councillors, and council staff to attend the consultations with key information at hand.

Are there other ways to give feedback?

There are a number of ways to get in contact with us (learn more). We also have a specific process for managing requests and complaints. The Customer Request Management (or CRM) process enables community to report a problem, make a request, or give feedback at any time.

Click here to submit a CRM.