Community Consultations 2019

Frequently Asked Questions

What is the community consultation process?

Community consultations are held throughout the Central Highlands each year. This involves planned engagements, which are hosted by the Mayor and councillors across our region. These meetings are an opportunity for residents to ask questions or raise concerns and receive updates on projects in their area. The community consultations are advertised on the council website and Facebook page. The minutes of these meetings are presented to council, and the actions are tasked to the relevant departments.

Why is there an online consultation process?

The feedback submitted on the Have Your Say, Central Highlands website in the weeks leading up to the planned engagements ensures the process is inclusive and enables the Mayor, councillors, and council staff to attend the consultations with key information at hand.

Are there other options for giving feedback?

There are a number of ways to contact council (click here for details). Council also has a customer request (or CRM) process. This option enables community to report a problem, make a request, or give feedback at any time. To submit a CRM , please visit our requests and complaints webpage.