Community Engagement Review

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Consultation has concluded

Community Engagement System adopted! 

At the general council meeting on 25 October, council adopted the Community Engagement System consisting of the Community Engagement Policy, Statement, Framework and Strategic Action Plan.  

The system guides how council engages with community members, why we engage and what we hope to achieve from engagement. A toolkit has also been developed for council staff. 

By having a clear direction and defined processes, council aspires to better understand how to serve community and provide opportunities for them and all stakeholders to be involved in the decisions that affect them.  

You can view the Community Engagement System documents below



Let’s talk - Council’s Community Engagement Review Project

Council wants to hear from you about how to improve and refresh the way we engage and communicate.

Community engagement is key to council as it helps us make better decisions that lead to better outcomes that are aligned with community wants and needs.

Everyone's views are important. Get involved to help shape how council engages with our community and stakeholders.


How to get involved

Check out the draft documents here

Register to attend a briefing session for an overview of the documents and how they work together.

  • Tuesday 29 August 2023 6.00 pm to 7.00 pm

Haven’t participated in a virtual session? Don’t worry we can help you set it up. Just register online and we will send an email with the details on how to access it and where to get help if you need assistance.

Complete the survey to tell us what your think about the drafted documents in the new community engagement system.

Alternatively, you are welcome to call us on 1300 242 686 or visit your council office, library, or transaction centre. Council staff can assist you:

  • by providing a paper copy of the survey 
  • with the completion of the survey on paper or online
  • by providing a copy of the survey in alternative formats for accessibility, as requested.

This survey will be open for contributions from Monday 14 August to midnight on Monday 4 September 2023.


For enquiries about this consultation, please contact the Community Engagement team at council.

Community Engagement System adopted! 

At the general council meeting on 25 October, council adopted the Community Engagement System consisting of the Community Engagement Policy, Statement, Framework and Strategic Action Plan.  

The system guides how council engages with community members, why we engage and what we hope to achieve from engagement. A toolkit has also been developed for council staff. 

By having a clear direction and defined processes, council aspires to better understand how to serve community and provide opportunities for them and all stakeholders to be involved in the decisions that affect them.  

You can view the Community Engagement System documents below



Let’s talk - Council’s Community Engagement Review Project

Council wants to hear from you about how to improve and refresh the way we engage and communicate.

Community engagement is key to council as it helps us make better decisions that lead to better outcomes that are aligned with community wants and needs.

Everyone's views are important. Get involved to help shape how council engages with our community and stakeholders.


How to get involved

Check out the draft documents here

Register to attend a briefing session for an overview of the documents and how they work together.

  • Tuesday 29 August 2023 6.00 pm to 7.00 pm

Haven’t participated in a virtual session? Don’t worry we can help you set it up. Just register online and we will send an email with the details on how to access it and where to get help if you need assistance.

Complete the survey to tell us what your think about the drafted documents in the new community engagement system.

Alternatively, you are welcome to call us on 1300 242 686 or visit your council office, library, or transaction centre. Council staff can assist you:

  • by providing a paper copy of the survey 
  • with the completion of the survey on paper or online
  • by providing a copy of the survey in alternative formats for accessibility, as requested.

This survey will be open for contributions from Monday 14 August to midnight on Monday 4 September 2023.


For enquiries about this consultation, please contact the Community Engagement team at council.