Draft Customer Service Standards - Water Supply and Sewerage Services
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This consultation has been archived.
In December 2019, Council reviewed their customer service standards for water supply and sewerage services. Recognising that these services are an everyday part of our customers' lives and underpin the wellbeing of our community, residents were invited to give feedback on the proposed standards, which align with council's Customer Service Charter.
The updated customer service standards were presented to council on 11 February 2020. The standards were endorsed and can be located on the council website here or in the document library below.
For enquiries about this consultation Please contact the Manager Water Utilities
In December 2019, Council reviewed their customer service standards for water supply and sewerage services. Recognising that these services are an everyday part of our customers' lives and underpin the wellbeing of our community, residents were invited to give feedback on the proposed standards, which align with council's Customer Service Charter.
The updated customer service standards were presented to council on 11 February 2020. The standards were endorsed and can be located on the council website here or in the document library below.
For enquiries about this consultation Please contact the Manager Water Utilities
Please review the consultation document and provide detailed feedback below.
This consultation has been archived.
Share Submit your feedback on FacebookShare Submit your feedback on X (formerly Twitter)Share Submit your feedback on LinkedinEmail Submit your feedback link
Consultation Timeline
Open for feedback
Draft Customer Service Standards - Water Supply and Sewerage Services has finished this stage
6 December 2019
Closed for Review
Draft Customer Service Standards - Water Supply and Sewerage Services has finished this stage
13 December 2019 (5pm)
Contributions to this consultation are closed for evaluation and review.
Standards endorsed
Draft Customer Service Standards - Water Supply and Sewerage Services is currently at this stage
11 February 2020
The endorsed customer service standards - water supply and sewerage services were endorsed by council.